Privacy policy

This Privacy Policy describes how brenf.shop (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

We operate under AARIV AKAAY GROUP (AAG) PTY LTD and are committed to protecting the privacy of our customers in the United States, ensuring transparency and security in all data practices.

Business Legal Name: AARIV AKAAY GROUP (AAG) PTY LTD Authorized Representative: SHANE ROGAN Store Identity & Domain: brenf.shop Official Customer Support Email: support@brenf.shop Direct Customer Support Hotline: +61 466986146 Physical Business Address: MOUNT DUNEED, 3217, Victoria, Australia Primary Target Market & Trading Currency: United States / United States Dollar (USD)

Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases of our door draft stopper and soundproof strips.

  • Device Information: Examples of Personal Information collected include version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. We collect this automatically using cookies, log files, web beacons, tags, or pixels.
  • Order Information: Examples of Personal Information collected include name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We collect this directly from you to fulfill our contract with you.

How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you updated on new products, services, and offers.

Specifically, we use this information to:

  • Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
  • Communicate with you and provide customer support.
  • Screen our orders for potential risk or fraud.
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Sharing Personal Information

We share your Personal Information with third-party service providers to help us use your Personal Information, as described above.

  • Shopify: We use Shopify to power our online store. Shopify processes your Personal Information in accordance with their strict privacy standards.
  • Compliance with Laws: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights (United States Consumers)

Depending on where you reside in the United States, you may have specific rights regarding your personal information under state privacy laws (such as the California Consumer Privacy Act or CCPA). These rights may include:

  • The right to know what personal data we collect, use, disclose, and sell.
  • The right to request the deletion of your personal data.
  • The right to correct inaccuracies in your personal data.
  • The right to opt-out of the "sale" or "sharing" of your personal information for targeted advertising.

To exercise any of these rights, please contact us at support@brenf.shop.

Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

🕒 Time Zone Guide for Privacy Inquiries & Contact Us

Please note that our corporate entity is headquartered in Victoria, Australia (AEST/AEDT), while our store currency and advertising are tailored specifically to the United States (EST/PST) market.

When creating or visiting our Contact Us page to resolve critical privacy issues, data access requests, or account inquiries, please refer to the following time zone alignment to ensure timely support:

  • United States Market Hours (EST): Sunday - Thursday | 7:00 PM - 3:00 AM (Next Day)
  • Australian Operational Hours (AEST): Monday - Friday | 9:00 AM - 5:00 PM

For the fastest assistance regarding your data privacy, we highly recommend contacting our support team via email at support@brenf.shop. All privacy-related inquiries are thoroughly reviewed and responded to within 12 to 24 hours.