Billing Terms and Conditions

Welcome to brenf.shop! This Billing Terms and Conditions agreement governs all financial transactions and payment methods accepted on our store. By placing an order for our door draft stopper and soundproof strip, you agree to the payment terms outlined below.

Business Legal Name: AARIV AKAAY GROUP (AAG) PTY LTD Authorized Representative: SHANE ROGAN Store Identity & Domain: brenf.shop Official Customer Support Email: support@brenf.shop Direct Customer Support Hotline: +61 466986146 Physical Business Address: MOUNT DUNEED, 3217, Victoria, Australia Primary Target Market & Trading Currency: United States / United States Dollar (USD)

Payment Methods and Security

We accept secure payments through trusted gateways compatible with the Shopify platform. You can purchase our products using the following methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: Apple Pay, Google Pay, and Shop Pay.

All financial transactions are encrypted using Secure Sockets Layer (SSL) technology to ensure your personal and payment details are kept 100% safe. We do not store your full credit card information on our servers.

Pricing and Taxes

  • Currency: All prices on the store are displayed and transacted strictly in United States Dollars (USD).
  • Sales Tax: Applicable sales taxes for orders delivered within the United States will be calculated and added automatically at checkout based on state and local regulations.
  • No Hidden Fees: The final checkout total includes the product cost and applicable taxes. We offer Free Shipping across the United States, meaning no hidden handling or shipping fees will be added.

Authorization and Order Verification

By completing a transaction on our Site, you authorize AARIV AKAAY GROUP (AAG) PTY LTD to charge the specified amount to your selected payment method. We reserve the right to cancel any order if we detect signs of unauthorized usage, fraud, or high-risk activity through Shopify’s internal fraud filtering system.

🕒 Customer Support Time Zone & Hours

Because our corporate headquarters is located in Victoria, Australia, while our primary storefront operates in United States Dollars (USD) for the United States market, we strongly advise our US customers to note the time zone differences below when contacting our support regarding billing issues or billing inquiries on the Contact Us page:

  • United States Market Hours (EST): Sunday - Thursday | 7:00 PM - 3:00 AM (Next Day)
  • Australian Operational Hours (AEST): Monday - Friday | 9:00 AM - 5:00 PM
  • Email Support Efficiency: We monitor support@brenf.shop 24/7 and promise a direct, human response to all order inquiries within 12 to 24 hours.