Contact information
If you have any questions, concerns, or inquiries about our door draft stopper and soundproof strip or your order, please do not hesitate to reach out to us. Our dedicated support team is here to assist you.
Business Legal Name: AARIV AKAAY GROUP (AAG) PTY LTD Authorized Representative: SHANE ROGAN Store Identity & Domain: brenf.shop Official Customer Support Email: support@brenf.shop Direct Customer Support Hotline: +61 466986146 Physical Business Address: MOUNT DUNEED, 3217, Victoria, Australia Primary Target Market & Trading Currency: United States / United States Dollar (USD)
🕒 Customer Support Time Zone & Hours
Because our corporate headquarters is located in Victoria, Australia, while our primary storefront operates in United States Dollars (USD) for the United States market, we strongly advise our US customers to note the time zone differences below when contacting our phone support:
- United States Market Hours (EST): Sunday - Thursday | 7:00 PM - 3:00 AM (Next Day)
- Australian Operational Hours (AEST): Monday - Friday | 9:00 AM - 5:00 PM
- Email Support Efficiency: We monitor support@brenf.shop 24/7 and promise a direct, human response to all order inquiries within 12 to 24 hours.